FAQs

Our products are designed to support visible improvements in the appearance of stretch marks over time. For best results, follow the 12-week routine as directed.

The Stretch Mark Programme is covered by our money-back guarantee; full terms apply.

Some customers begin to notice visible changes within the first few weeks, but the most meaningful improvements usually come with consistent use over the full 12-week routine.

Results vary by skin stage, area treated and routine consistency.

Yes. Twelve weeks is the minimum routine we recommend, but you can continue for longer if you are still seeing improvement. Many customers switch to Collagen X Oil for ongoing skin support after completing the programme.

Our topical products are formulated by mums, for mums, and exclude ingredients typically avoided during pregnancy and breastfeeding, including retinoids, phthalates and parabens. We recommend waiting until postpartum before using the microneedling step as an added precaution. If you are pregnant or breastfeeding and have any concerns, please speak to your healthcare provider before use.

Our Collagen X Defence Oil is vegan and our products have never been tested on animals.

We formulate with a restricted-ingredient approach and publish ingredient details on each product page. If you are pregnant, breastfeeding or under medical care, speak to your healthcare provider before use.

After each use, rinse the tool in warm, soapy water. Before each use, soak it in medical-grade alcohol for 5 minutes, then allow it to dry before use.

Wait until you are postpartum and your skin has healed before beginning the full Repair Programme. Many customers start around 2-4 weeks postpartum, but use your healthcare provider's guidance if you are unsure. In the early weeks, gentle hydration can help support the skin as it adapts.

Newer stretch marks often respond more quickly, while older white, silvery or flat stretch marks typically take longer to improve. The key is consistency. Stick with the full routine, and with continued use, both new and old stretch marks can continue to show visible improvements over time. As with all skincare, individual results will vary.

Yes. Stretch marks form through changes in the skin structure, so the routine can be used regardless of gender.

Use a thin, even layer on the target area and follow the instructions on your product or programme guide. More product is not necessarily better than consistent use.

You can use the topical products while your body is still changing. If you are using GLP-1 medication or are under medical care, ask your clinician if the routine is suitable for you.

Our products are designed to visibly improve the appearance, colour, texture and depth of stretch marks. No topical or at-home routine should be treated as a promise to erase every mark.

For existing stretch marks, the Stretch Mark Programme is the most complete routine because it combines cream, serum and microneedling. For elasticity during body change, Collagen X Defence Oil is the prevention-focused option.