No, we cover the cost of returns - just contact us at hello@strialab.com to arrange.

Returns can only be made for sealed products - once opened we cannot accept any item back. Returns must be organised within 14 days of delivery of your order. We withhold the right to not accept returns of damaged, open or returns made after 14 days of delivery. To arrange a return simply email us: hello@strialab.com

The Money Back Guarantee allows you to try our products for the full 90 days. If you don't think your stretch marks have improved by the end of 90 days you can get in touch with us to organise a return. Please contact us if you have not seen results, but would like to continue using our products to see whether we can extend your guarantee further.

The guarantee covers exclusively up to 3 tubes of our Redefining Stretch Mark Cream and a single Microneedling Tool. We cannot perform the guarantee if you purchase more than this amount.

Full details can be found under our page here: Money-back Guarantee

Refunds are paid onto the same card used for payment. We do this through our 3rd party secure systems and we are unable to see your card details, so please ensure you have the same card as you used for payment before organising your return.

If you have changed your card between making payment and organising a refund, please let us know before organising the refund so we can help move this over.

Returns to a different card to the ones used in payment will unfortunately slow down refunds so please allow extra time for the money to enter your account.

The earlier, the better! There are two forms of stretch marks: striae rubrae and striae albae. Striae rubrae are considered the early form, which are often red, sometimes slightly raised and don’t recur. Over time these stretch marks lighten and develop a pale, wrinkled appearance known as striae albae, which also don’t recur but are permanent.

Striae rubrae respond better to treatment, so it is recommended to treat stretch marks when they first appear.

Stretch marks (striae) are indented streaks on the body that typically appear on the stomach, breasts, hips or bottom. They occur when the dermis (the thickest layer of skin) has to stretch quickly due to rapid weight gain or a growth spurt.

They're very common in pregnant women, especially during the last trimester, but they can occur anytime the skin becomes overstretched, such as rapid growth spurts during puberty or when bodybuilding.

While stretch marks are permanent, there are clinically proven ways to reduce their appearance, both via topicals and devices.Discover the most effective treatments here.

Our products are rooted in science. We only create products using ingredients and treatments that have been clinically proven to treat stretch marks in medical journals. And we ensure any hero ingredients are used at the doses used in the clinical trials.

We’re extremely confident that our products will make an impact on stretch marks which is why we provide a 90-day money-back guarantee.

Many customers see lasting improvements in as little as 2-4 weeks, but for optimal results, we recommend continuing the treatment for the full 12 weeks. During this time, our hero ingredient, TECA, has been clinically proven to reduce the size and colour of stretch marks by up to 40%.

Healing skin requires patience. In the early weeks, the cream gets to work by soothing damaged skin cells and activating fibroblasts to repair the collagen and elastin fibres. As you continue the treatment, your skin will start to re-plump and re-densify, revealing a smoother, more resilient appearance.

For those looking for a quick confidence boost, our cream also delivers instant benefits. In just 10-30 minutes, it visibly fades and plumps stretch marks while firming and tightening the skin. While this effect is temporary and will wash off, it offers a powerful, immediate transformation that complements the long-term healing process.

Absolutely! 90 days is the minimum period we recommend using our products for, but you can continue using the products for as long as you like, especially if you are continuing to see improvements. You may also choose to keep using our Redefining Stretch Mark Cream on an ad hoc basis when you would like to enjoy its instant plumping and smoothing benefits.

Our products are formulated without ingredients known to be harmful to pregnant or breastfeeding women, such as retinoids, phthalates, and parabens. However, we recommend consulting your healthcare provider before use to ensure this product is suitable for your individual needs.

Yes, our products are vegan and have never been tested on animals.

To clean the tool, simply rinse it in warm water after each use, then spray it with a sterilising spray (isopropyl alcohol solution) before each use. For a deeper clean, you can also soak it in soapy water overnight and/or use a toothbrush to clean.