FAQs

Everyone’s skin is different, so individual results can vary. In our consumer research, 87% of users reported visibly improved stretch marks after using the complete three-step programme.

The programme is designed around the collagen and elastin changes associated with stretch marks. And if you’re not satisfied with your visible results, you’re protected by our money-back guarantee.

Best results take at least 12 weeks - for some people significant change occurs much faster. The most important thing is to give your skin time to recover. The results will be worth the wait!

Absolutely. Twelve weeks is the minimum time we recommend, but we encourage you to keep going beyond this time for best results. Many customers switch to Collagen X Oil for ongoing skin support after completing the programme.

Our products specifically exclude ingredients typically avoided during pregnancy and breastfeeding, such as retinoids, phthalates and parabens.

We recommend waiting until postpartum to begin microneedling.

Always consult your healthcare provider before use.

Yes our formulas are vegan and cruelty-free

We formulate with a restricted-ingredient approach and publish ingredient details on each product page. If you are pregnant, breastfeeding or under medical care, speak to your healthcare provider before use.

After each use, rinse the tool in warm, soapy water. Before and after use, soak the roller head in 70% isopropyl alcohol for five minutes. Allow it to air-dry completely, replace the protective cap and store it in a clean, dry place.

You can start the topicals right away, but we recommend waiting until you're postpartum to being microneedling. Always follow your healthcare provider's guidance.

Newer stretch marks often respond more quickly, while older white, silvery or flat stretch marks typically take longer to improve. The key is consistency. Stick with the full routine, and with continued use, both new and old stretch marks can continue to show visible improvements over time. As with all skincare, individual results will vary.

Yes. Stretch marks form through changes in the skin structure, so the routine can be used regardless of gender.

Use a thin, even layer on the target area and follow the instructions on your product or programme guide. More product is not necessarily better than consistent use.

You can use the topical products while your body is still changing. If you are using GLP-1 medication or are under medical care, ask your clinician if the routine is suitable for you.

Our products are designed to visibly improve the appearance, colour, texture and depth of stretch marks. No topical or at-home routine should be treated as a promise to erase stretch marks.

For existing stretch marks, the Stretch Mark Programme is the most complete routine because it combines cream, serum and microneedling. For elasticity during body change, Collagen X Defence Oil is the prevention-focused option.