Shipping policy

UK Shipping

Place your order before 6pm on a business day for same-day dispatch.

Our standard delivery service takes 1–3 business days, and we also offer a next-day delivery option for orders placed during business hours.

Enjoy free shipping on all subscriptions or orders over £50.

While we aim to deliver within 1–3 business days, please allow up to 7 business days for your order to arrive before reaching out to us at hello@strialab.com.

Australia Shipping

Place your order before 2pm on a business day for same-day dispatch.

We ship from Brisbane and shipping times vary depending on your location and the shipping service you select. As a guide, standard shipping generally takes 2-6 business days and express shipping takes 1-3 business days.

Enjoy free shipping on all subscriptions or orders over $100.

Returns

No problem. Please keep the packaging sealed and contact us at hello@strialab.com within 30 days of delivery. We will provide you with the appropriate return address.

All refunds will be processed to the original payment method used at the time of purchase. Please note: we do not cover the cost of return shipping. This helps us keep our prices fair and accessible for all customers.

Unhappy with the results? After 12 weeks of using our programme as prescribed, get in touch for to claim our money-back guarantee.